Last Updated: June 2026
These Refund & Payment Terms outline the payment conditions, invoicing procedures, order cancellations, and refund policies applicable to products and services provided by House of Paints.
Company Name: House of Paints EZ
Registered Address: Tulpenstraat 8, 2830 Willebroek, Belgium
Company Registration Number (BCE/KBO): 0898 039 064
VAT Number: BE0898039064
Owner / Legal Representative: Kevin Huysmans
Email: [email protected]
Phone: +32 484 75 78 38
WhatsApp: +32 484 75 78 38
All prices are quoted in Euro (€) unless otherwise specified.
Prices displayed on our website or in quotations are subject to change without prior notice. While we strive to ensure pricing accuracy, House of Paints reserves the right to correct any pricing errors, inaccuracies, or omissions.
Additional charges may apply for special orders, custom products, delivery services, or other customer-specific requests.
Certain products, custom orders, or services may require full or partial payment before processing.
Any required deposit or advance payment will be clearly communicated during the ordering process or included in the quotation or invoice.
Orders may not be processed, manufactured, or dispatched until the required payment has been received.
Invoices and orders must be paid according to the payment terms specified on the invoice, quotation, or checkout page.
Accepted payment methods may include:
Failure to make payment within the agreed timeframe may result in:
Customer satisfaction is important to us. Refund requests will be assessed on a case-by-case basis and in accordance with applicable Belgian and European consumer protection laws.
Refunds may be granted in situations such as:
Approved refunds will be issued using the original payment method whenever possible.
The following are generally non-refundable:
Customers may request cancellation of an order before processing or shipment.
If an order has already been processed, prepared for dispatch, shipped, or if custom products have been produced or ordered, cancellation may not be possible.
House of Paints reserves the right to deduct any costs already incurred when processing cancellation requests.
Eligible returns must be requested within the period required by applicable consumer protection laws.
Returned products must:
House of Paints reserves the right to inspect returned products before approving a refund or exchange.
If you believe an invoice, charge, or payment contains an error, you should contact us as soon as possible with the relevant details.
Both parties agree to make reasonable efforts to resolve any payment dispute in good faith before pursuing legal remedies.
To the maximum extent permitted by law, House of Paints shall not be liable for indirect, incidental, special, or consequential damages arising from payment disputes, refunds, delays, cancelled orders, or product availability issues.
Our total liability shall not exceed the amount paid for the product or service that gave rise to the claim.
These Refund & Payment Terms are governed by the laws of Belgium.
Any disputes arising from these terms shall be subject to the jurisdiction of the competent courts of Belgium, unless otherwise required by applicable consumer protection laws.
House of Paints EZ
Tulpenstraat 8, 2830 Willebroek, Belgium
Email: [email protected]
Phone: +32 484 75 78 38
WhatsApp: +32 484 75 78 38
Company Name: House of Paints
BCE/KBO :0898 039 064
VAT Nr :BE0898039064
Owner : Kevin Huysmans